GoalX privacy policy
This policy covers GoalX and its support pages. Contact rjchakraborty21@gmail.com with questions or requests concerning your information.
Reporting Sara responses
Choose Report response below a Sara reply to report harmful, offensive or misleading content without leaving GoalX. Before sending, you can inspect the selected response. Sending shares that response (up to the first 16,000 characters), your explanation, the response identifier and submission time with GoalX support through Firebase, linked to your signed-in account. Other messages are not included. Reports are used for safety review and troubleshooting, remain in your account's cloud records until account deletion, and are included in account-data erasure. Provider security logs and backups follow their own retention policies.
Information you provide
- Account and profile: Firebase account identifiers, sign-in provider information, name, email, optional profile photo, preferences, and income or expense details you enter.
- Financial records: manually entered accounts, balances, transactions, savings goals, recurring plans and related notes. GoalX does not obtain bank credentials or automatically retrieve bank transactions.
- Sara: messages, conversation history and relevant financial context used to provide educational guidance and reviewed action proposals.
- Support and optional updates: information you include in an email or choose to provide when registering interest in Sara updates.
How information is used
Information supports sign-in, your profile, financial record keeping, goal planning, cloud sync, conversation history, AI usage allowances, security, troubleshooting and responses to your requests. Local records and exported backups can also be stored on your device or in a location you choose.
Services that process information
Google Firebase provides authentication, cloud storage through Firestore, app integrity checks through App Check, and crash diagnostics through Crashlytics. These services may process account identifiers, app or device integrity signals, errors and diagnostic information.
When you use Sara, your prompt, conversation context and relevant financial facts are sent through GoalX's server to Google's Gemini service to generate a response. Do not include passwords, card numbers, bank login details or other unnecessary sensitive information in AI messages. AI responses can be inaccurate.
If you enable voice dictation, your device's speech recognition service may process microphone input. This is not a promise that recognition happens only on your device. Device permissions control access to the microphone and speech recognition.
Email support is processed by the email services used by you and the developer. Website hosting can process request and operational information to serve these pages. GoalX's public information pages do not include advertising or analytics scripts.
See Google's privacy policy for information about Google's services. Provider processing and retention also depend on the applicable service terms and configuration.
Storage, retention and your choices
Records remain on your device and, when synced, in GoalX's cloud storage until removed through applicable app features or a verified deletion request. Some app deletions use sync tombstones; removing a visible record does not establish immediate erasure of every stored copy. Operational, security and diagnostic records can remain subject to provider retention.
You can manage supported records and preferences in the app, control device permissions, and export a backup. Copies you export or share remain under your control. Uninstalling the app does not by itself delete your cloud account or cloud records.
Account and data deletion
In GoalX, open your profile and choose Delete GoalX account, then review and confirm Delete account and data. A recent sign-in is required. Once your request is accepted, account access is blocked and records on that device are cleared. Cloud erasure normally completes within 24 hours; this is a target, not a guarantee during an outage. The acceptance message does not mean cloud erasure has already finished.
Deletion removes your sign-in account, profile, synced accounts, transactions, savings goals and recurring plans, conversation history, AI usage records and optional update registrations associated with that account. We retain a minimal record containing your account ID, deletion request ID and completion time to prevent old sessions from restoring deleted data. This access-denial record has no scheduled expiry.
Exported backups and copies on other devices or shared by you remain under your control. Provider security logs and backups follow their own retention; this process does not erase them immediately. Uninstalling GoalX alone does not delete your cloud data.
If you cannot access the app, use the account and data deletion request page. We verify ownership before acting. Contact support if your request has not completed within 24 hours or you need confirmation. We will explain any additional information retained, the reason and applicable retention when responding.
Security and changes
GoalX uses authentication, access rules and app integrity checks to protect cloud access. No service can guarantee absolute security. This page may be updated as GoalX changes; the date above identifies the current published version.